

These estimates will often sound too good to be true and they usually are. The mover does not offer or agree to an onsite inspection of your household goods, gives an estimate over the telephone or Internet - sight unseen, and does not provide you with either a “binding” or “non-binding” written estimate.The moving company may have others submit, or may submit their own glowing reviews on third-party rating websites to make their business appear reputable.The moving company will claim that they have been in business for 20 years or longer, but lack an online presence. Check to see if online business review websites show reviews only for a short period of time.The company may have a generic email address which will not include the company’s name.When you call the mover, the telephone is answered with a generic “Movers” or “Moving Company,” rather than the company’s name.
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Consumers may also want to check the FMCSA’s National Consumer Complaint Database or their local Better Business Bureau to see if any complaints have been registered against the moving company they are considering using. Before choosing a moving company, consumers should become familiar with Red Flag Indicators of Moving Fraud and review a Moving Fraud Prevention Checklist.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.The Federal Motor Carrier Safety Administration (FMCSA) administers commercial regulations governing the interstate transportation of household goods. FMCSA makes a variety of information available to help consumers planning a move. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
